Student Success Fund Frequently-asked Questions

• Please allow up tp 5 weeks for your application to be completely processed. As your application undergoes the review process, the status of your application will be updated in the SSF Portal.
• If the SSF Team needs to reach you during the application process, you will be contacted via email.

• We recommend that all applicants are signed up for direct deposit through the university, as this is the quickest way to receive funding.
• If you are not signed up for direct deposit, a paper check will be waiting for you at Student Financial Services. After two weeks, the paper check will be mailed to your home address.

We ask that students make a good attempt to obtain a duplicate copy from the company/organization or provide a screenshot of the debited amount, including the company/organization name, from their bank account. Consistently lost receipts may hinder the students’ ability to apply for future requests.

When uploading your receipt, please utilize the notes feature to disclose which items shown on the receipt are to be considered in your application.

We ask students with emergency situations to complete an application and reach out directly via email to alert the Student Success Fund Manager of the situation. This additional step is only for emergency situations.

Emergency events include the following:

• Unexpected and urgent medical expenses including emergency tooth extraction, replacing broken glasses, emergency room visit, and ambulance services.
• Unexpected and urgent trip home due to the death or critical illness of an immediate family member (defined parent, guardian, stepparent, grandparent, step-grandparent, sibling, stepsibling, spouse, or child).

Yes. The Student Success Fund Manager will work with Student Financial Services to determine if you have financial need.

Yes. The Student Success Fund Manager will work with Student Financial Services to determine if you have financial need.

Yes. Graduate students are eligible for funding through the Black Alumni Emergency Fund but applicants must be able to demonstrate how they contribute to the diversity of the university. This support is only able to go up to $500 if approved.

• Non-emergency medical expenses*
• Tuition*
• Housing deposits/damages
• Housing/Rent*
• Clothing (seasonal, shoes, etc.)*
• Technology (including computers/laptops, phone repairs, software, iPads and AirPods, etc.)
• Taxes and recurring bills including utilities, and cell phone bills
• Textbooks, supplies, course fees
• Meal plans*
• Groceries
• Travel for study abroad*
• Bear Bucks*
• Parking or parking tickets
• Air travel (non-conference)*